UNLOCKING THE POTENTIAL OF AUTOMATION

The journey to digital operations has begun

Robots will be ubiquitous in the next few years and with the ‘bots’ coming advantage lies with organisations that can unlock the full potential of automation. Facing relentless pressure to reduce costs and with challenger start-ups being fully automated by design, incumbents are driven to innovate their operating models to dramatically reduce labour costs, improve performance and increase the speed of innovation

Like factories of the past, the offices of today are like assembly lines requiring more inputting of data and less creative thought. Most companies that use Robotic Process Automation (RPA) do so not to eliminate jobs but to take on additional work without adding headcount, while releasing people from mundane tasks to higher-value responsibilities.  A typical metric is “hours given back to the organisation per day.” New jobs will be created too as companies build automation capabilities and optimise the value of human empathy, judgment, creativity and collaboration

Leading global organisations are creating virtual workforces to fully digitise their repetitive rules-based processes:

  • Using Blue Prism’s Robotic Process Automation software, an international bank has automated a range of processes saving over 1000 FTE. A UK retail bank has automated over 130 business processes. A global tier 1 bank recently placed an order for >1000 bots
  • A US bank uses Blue Prism for trade settlement, using the bots to perform research on the orders, resolve discrepancies and clear the trades. It previously took a human five to ten minutes to reconcile a failed trade – now a bot does it in a quarter of a second
  • A global telco uses 160 bots to process up to 500,000 transactions each month yielding a three-year return on investment of between 650 – 800% and reducing turnaround times from days to just minutes
  • It is reported that a third of global enterprises are active with RPA, significantly across processes long beset by manual interventions, such as invoice processing and collections, as well as higher-value areas, such as reporting analytics

The International Data Corporation reports that worldwide spending on robotics and related services will hit $135.4 billion in 2019. The research firm said that global robotics spending in 2015 was $71 billion, and is set to grow at a compound annual growth rate of 17%

DigiBlu specialise in implementing RPA and creating digital operations

You may not know where to start but we have the expertise to help you on your way. We typically start small, with a Proof-of-Concept to demonstrate the power of automation. Having “wowed” all stakeholders, we help you to scale fast by creating an Automation Centre-of-Excellence to plan the journey, build internal capability and manage digital operations

THE BENEFITS OF ROBOTIC PROCESS AUTOMATION

Beyond the benefits of cost, speed and quality, RPA enables scalability, flexibility and responsiveness

money-icon

Cheaper

  • Potential cost reductions range from 35-80%
  • A return on investment that varies between 30 and as much as 200 percent in the first year
  • Each software robot costs much less than a human worker and does the work of 3-5 FTEs
  • No costly rework
  • Reduced human attrition and training costs
  • The human workers can be released to higher-value tasks or savings may be achieved through headcount reduction

Faster

  • 4 x the processing speed working 24 / 7 / 365
  • Process turnaround times can be reduced from days to just minutes
  • Faster time to market and earlier revenue recognition
  • Rule-based outcomes and formulae that can be applied in seconds

cheaper-icon

Better

  • 100% accuracy: no human errors, no rework
  • Fully audit-able and compliant

STRATEGIC ADVANTAGE

  • Rapid response and innovation enablement – agile teams that deliver the automation of processes in quick increments and enable the rapid integration of front-end digital technologies with back office legacy environments: a potential lifesaver for incumbents struggling to keep pace with digital natives
  • Human effort shifted to value adding tasks that involve interaction, judgment and interpretation – improved job satisfaction; new value
  • Increased operational agility – robots can scale up and down and switch their tasks according to demand.  If requirements change, a robot can be trained quickly to adapt without the constraint of business silo or human resource issues and associated training costs
  • Improved compliance – RPA improves control by providing consistent adherence to set rules. All tasks are tracked and monitored to aid compliance evidencing and audit trail
  • Improved customer experience – faster service delivery; 24 hour coverage; staff freed-up for customer-facing roles
  • Provides insight – continuously verifies outcomes; applies a digital level of insight to human processing activity for continuous improvement
  • No Human Resource issues – robots don’t go sick, require performance reviews or compensation increases and don’t depart for jobs with competitors