Approach

PILOT

The first step towards automation is a pilot to answer questions, showcase success and gain stakeholder buy-in

pilot-v2

THE OUTCOMES OF THE PILOT

The pilot demonstrates the effectiveness of RPA

  • Demonstrates the benefits that automation brings to the selected processes and tasks
  • Proves the effectiveness of RPA technology – shows how RPA works in situ with existing systems and how easy it is to use
  • Highlights the technical and capability requirements for full-scale roll out and clarifies roles and responsibilities for the automation programme
  • Demonstrates the low risk, ease and speed of implementation
  • Gets key stakeholders engaged, at the strategic (C-suite) and operational levels (process owners and IT)
  • Delivers decent financial benefits for your initial outlay (i.e. in-year payback)
  • Continues to deliver value after the initial implementation: a fully functional process, expect 300-600% ROI over 3 years
  • Begins the strategic journey to the digital workforce

STAGES IN THE AUTOMATION JOURNEY

Having prioritised processes, you can scale fast through ‘sprints’ until RPA is institutionalised in the organisation

stages_automation-journey

THINK BIG – AT LEAST FUNCTIONAL RATHER THAN PROCESS-BY-PROCESS
START SMALL –  BUT SCALE FAST AND GET ORGANISED

A business-led automation centre of excellence (CoE) 
is the best way to sustain, manage and enhance the virtual workforce. The CoE has people who assess the feasibility of proposals from business units, who configure and implement the bots and control their work to achieve maximum productivity within an integrated human/virtual workforce.  They are responsible for continuous improvement and have relationships with IT, governance and security. Organizations should be thinking about building a CoE from the outset, understanding that it will take about six to nine months to get properly established

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